Shipping Methods

Once you purchased your product, you’ll receive an Order Confirmation e-mail. Please reply within 24 hours if your would like to make change on your order. Within 24 hours, our skilled tailors will proceed with all the measurement details if you made customization orders.   

Total Delivery Date is based on the time it will take to tailor your costumes/made to order + the time is taken for the finished item to be shipped to you via DHL.

You will then receive a Shipping Confirmation e-mail, after we have dispatched your order. The Shipping Confirmation e-mail will contain your Tracking Number and your Order Number.

Total Delivery Date = Processing Date (7-30 days) + Shipping Date (3-15 days).

Processing Time

Each of our items is made to order, which will take a processing time, for the costumes, whether you choose a standard size or give us your custom measurements, all our costumes are personally tailored for you from scratch. Generally speaking, the processing time will take 7 days in general and 15-30 days during Festival Seasons.

Shipping Rates

To find out the shipping rates of your order, simply add the item(s) you want to purchase to the shopping cart and the available shipping methods and their shipping rates will be shown on the cart page.

Bounced Back / Returned Packages

Some reasons for bounced back or returned packages are insufficient address, incorrect address or unclaimed packages. It is buyers' responsibility to provide us with the correct and complete mailing address and make sure he/she is available on delivery. The time it takes for the package to return back to us ranges from 1-3 months; and upon receiving the package, we will contact buyer to arrange for re-sending the package. Buyer will be charged for the postage to re-send the package. If buyer wants to cancel the order and get a refund, there will be a 20% cancellation fees applied on the item price as per our policy. Postage is also non-refundable in this case.

Shipping Time

DHL STANDARD DELIVERY 3-15 days

Estimate Shipping Delivery:

Kg

USD

Kg

USD

Kg

USD

Kg

USD

0.5 19.11 6.5 85.93 3.5 52.76 9.5 119.10
1.0 24.77 7.0 71.46 4.0 58.29 10.0 124.63

1.5

30.43 7.5 96.99 4.5 63.82 10.5 129.90

2.0

36.09

8.0 102.52 5.0 69.35 11.0 135.16

2.5

41.71

8.5 108.05 5.5 74.88 11.5 140.43

3.0

47.24

9.0 113.57 6.0 80.40 12.0 145.69

If you have any inquiries or difficulties. Please do not hesitate to reach out to us at realcoser@hotmail.com.We are here to help.